Luke Ball is a product leader at Salesforce. After studying computer science in school, Luke started his career in front-end coding and UX. He’s worked as a consultant, an independent contractor, employee #1 at a startup, and, for the last eight years, as a product and UX manager at Salesforce. At Salesforce, he was on the original Chatter team and has worked in various capacities on Search, Einstein, and Mobile. For the last four and a half years, he worked on Social Studio, Salesforce’s platform for social media management.
Gerry O’Brien is a Senior Content Development Manager at Microsoft Learning with a focus on software development and database platforms. He has over 18 years of industry experience in various roles including software development, consulting, and training. Gerry holds a Bachelor of Science in Information Technology, Mobile Development degree and has experience with C#, C++, Visual Basic, Java, Objective-C, Swift, iOS Development, Android Development, and more.